Form and function.
Our product designers collaborate with top dog behaviorists and veterinarians.
Modern aesthetic
Our design team is a cat-loving crew who are all trained in industrial design.
Designed to Last
We use durable and luxurious materials that stand up to daily wear and tear.
Description
Description
About Return And Refund
If you are not satisfied with your purchase, you can exchange the item.The buyer is responsible for all further shipping fees.
If you encounter any situation, or any unsatisfactory situation, please do not open the dispute, please contact our customer service to explain the problem you have encountered, we will solve it.
If the products have any problem,pls contact us within 24 hours after receipt.
Please Note:Returned item has to be new and in original condition.
Should returns be required.
Contact us via message or email or trade manager
Provide as much detail as possible about the problem you are having.
Return the item for the agreed exchange or refun
Shipping & Return Policy
Shipping & Return Policy
Shipping
Enjoy free standard shipping on orders over $100. Orders are processed as quickly as possible, and delivery times may vary depending on the product and destination. Tracking information will be provided when available so you can follow your order along the way.
Our Promise
Lucky Pet Clubhouse is committed to offering useful, thoughtfully selected products for pets and pet parents. If there is an issue with your order, please contact us and we will do our best to make it right.
Returns
If you are not satisfied with your purchase, please contact us to request a return or resolution. Return eligibility, timeframes, and any applicable conditions are handled according to our store return policy.
Questions? We’re Here to Help
Helpful answers before you shop.
Do you carry products for both dogs and cats?
Do you carry products for both dogs and cats?
Yes. Lucky Pet Clubhouse offers products for dogs and cats across comfort, walks, grooming, play, feeding and home essentials.
How do I find the right product?
How do I find the right product?
Use the main shop categories to browse by need, including Beds & Blankets, Collars & Leashes, Grooming, Pet Homes, Toys & Treats, and Bowls & Feeders.
How can I contact Lucky Pet Clubhouse?
How can I contact Lucky Pet Clubhouse?
For questions or support, email us at info.LuckyPetClubHouse@gmail.com or use the Contact Us page.
Do you offer a welcome discount?
Do you offer a welcome discount?
Yes. Use code WELCOME at checkout for 15% off orders of $25 or more.